FSM – Field Service Management Software

FSM - Field Service Software, Task Scheduling Systems and Reporting

Field Service Management Software is mobile and web Reporting & Task Scheduling Systems.
FSM is application platform based on Mobile Application (phones and tablets) and Web Application (central opening software)  mutually synchronized . FSM provides powerful field service planning, workforce tracking, mobile data capture, reporting solution customize to your needs. FSM is develop to work in difficult conditions and tested according all IP standards.

From the beginning of development Field Service Management (FSM) was designed for quality inspections, factory/production organization, maintenance and management, but the application can be adapted to any other industry sector or service depending on customer requirements.

  • Application is design for difficult working conditions for a mobile device
  • Work from anywhere (with internet or without internet access)
  • Synchronization with web application

FSM delivers custom made inspection forms, paperless scheduling and reports, dispatch and reporting, production monitoring, inspection reports, and asset management in a low-cost solution for field service in real-time and improve productivity by 40% and reduce admin costs by 50% by eliminating paperwork.

  •  create fast and easy projects and reports from mobile device
  • capture field data and proof of service delivery more accurately
  • view and manage projects and reports
  • protect your reports and comply with safety regulations
  • real-time reporting and integration with it systems

There are two parts of FSM, a website and a mobile application.
• the website is used to create mobile forms and workflows, add projects, manage assets, schedule and dispatch jobs, and to view inspection and status/progress reports coming from the field in real-time.

• mobile workers use FSM mobile app to receive or create projects details, view, edit and send inspection reports, capture field information such as photos, signatures, text, etc. And to create real-time inspection and status reports.

Full protected data
Application mobile synchronization technology works in the cloud-server or device. If the device works with or without internet connection, when device first connected to the internet all the data is synchronized with the server and remains saved on the server.

Benefits for the user

  •  better customer knowledge and communication
  • easy-to-use and learn (no training)
  • take notes and edit pictures
  • increase productivity (more jobs, less admin)

Benefits for the business

  • faster service-to-report cycle times
  • improved compliance and standardization
  • accurate time tracking and expense reporting
  • device-agnostic, configurable and upgrade-able
  • blazing fast performance, secure and salable

Application Specification

  • Project management
  • Supplier management
  • Client management
  • Employee management
  • Application user management
  • Reporting (layout and data to each report are defined with the customer)
  • Purchase management (option)
  • Task management (option)

** other additional options according to customer demands

  • Reporting
  • Mobile data capture

** other additional options according to customer demands